1. Introduction

CentralDataExchange ("we," "our," or "us") is dedicated to safeguarding your privacy. This Privacy Policy outlines how your information is collected, utilized, shared, and protected when you access our website centraldataexchange.sbs or utilize our yacht chartering services.

Your acceptance of the data practices described in this document is a condition of using our services. This policy adheres to privacy law requirements such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and additional relevant privacy laws in Canada.

2. Information We Collect

2.1 Personal Information

We acquire personal information that you submit voluntarily when you:

  • Reserve a yacht charter
  • Reach out to us via our website or by phone
  • Sign up for our newsletter
  • Complete any forms on our site
  • Partake in surveys or promotional activities

The sorts of information we may collect include:

  • Your name, contact details such as email, phone number, and address
  • Financial details for payments (secured by third-party vendors)
  • Your preferences and stipulations for charters
  • Contacts to reach in case of emergencies
  • Food choice restrictions or health information (if submitted)

2.2 Automatically Collected Information

Our site automatically gathers certain details regarding your device and visit patterns, including:

  • Your IP address and geographic location data
  • Type and version of web browser used
  • Record of pages you've visited and duration of your site visit
  • Sites that referred you to ours
  • Information about your device such as the model, screen resolution, etc.

2.3 Cookies and Tracking Technologies

We utilize cookies and analogous tracking technologies to enhance how you experience our site. These enable us to:

  • Remember your specified settings and preferences
  • Analyze how our site is accessed and how it performs
  • Deliver customized content to you
  • Upgrade our services continually

Your browser settings or our cookie consent prompt can be used to adjust cookie preferences.

3. How We Use Your Information

The purposes for using the information we gather include:

  • Provision of Services: To carry out yacht charter services, manage your reservations, and engage with you about your booking details
  • Support for Clients: To address your inquiries and offer support
  • Processing of Transactions: To handle payment transactions and manage accounts
  • Safety & Protection: To ensure the security of our activities and shield against deception
  • Promotional Efforts: To forward you promotional materials and updates with your permission
  • Site Enhancement: To assess user interaction patterns and elevate our website's user experience
  • Observance of Laws: To abide by pertinent legal and regulatory mandates

4. Sharing and Disclosing Information

We do not sell, exchange, or hire your personal details to third-party entities. We may disseminate your information under these scenarios:

4.1 Third-Party Service Vendors

Information could be distributed to third-party service providers we trust that aid us in various areas, including transaction processing, web hosting, system maintenance, marketing through email, performance analysis, and customer service.

4.2 Compliance with Legal Obligations

Your information might be revealed if obligated by legal provisions or in response to legal inquiries, court demands, emergencies, or probes into suspected deceitful or illegal activities.

4.3 Business Reconfigurations

If our business is involved in a merger, acquisition, or asset sale, your personal data may be part of the assets transferred.

5. Data Security

We apply suitable technological and administrative measures to secure your personal data against unauthorized access, change, revelation, or annihilation. Such measures encompass encryption, secure server environments, controlled access, regular evaluations, and staff training.

Nevertheless, no internet-based method of transmission or electronic database system can be fully secure. Absolute security of your personal information cannot be unequivocally guaranteed.

6. Data Retention

Personal information is kept no longer than is required for serving the purposes for which it was obtained or as mandated by law. Standard retention spans are:

  • Charter reservations: 7 years (for tax and legal reasons)
  • Communications for marketing: until you opt-out or the data is deleted
  • Analytics for the website: 26 months
  • Support interactions with customers: 3 years following the final interaction

7. Rights and Choices of Users

Your rights include the ability to access, correct, erase (dependent on legal stipulations), transfer data, opt-out of marketing, and manage cookies. To exercise your rights, please get in touch with us using the information provided later.

8. Third-Party Services

8.1 Google Analytics

We employ Google Analytics for website traffic assessments. Opting out is possible using Google Analytics' browser add-on that prevents data tracking.

8.2 Platforms for Social Networking

Links to social platform sites may be included on our site, which uphold their distinct privacy guidelines.

8.3 Transaction Processors

Transactions are processed by third-party providers that are compliant with PCI DSS standards.

9. Data Transfer Internationally

Your data might be moved to and processed in countries other than Montenegro. We enforce suitable precautions in line with established privacy laws.

10. Youth Privacy

Individuals younger than 13 are not the target audience of our services, and we consciously do not acquire their information. If you believe a minor has submitted information without consent, please initiate contact with us promptly.

11. Modifications to This Privacy Policy

This Privacy Policy may be revised to mirror changes in our procedures or legal obligations. Announcements of an updated policy will be made by posting it, emailing registered users, or displaying a notice on our website. Continued use following the effective date signifies your agreement.

12. Contact Details

For queries concerning this Privacy Policy or our practice concerning data, please reach out to us:

CentralDataExchange — Privacy Official
Porto Montenegro
Tivat 85320
Montenegro

Telephone: +382 32 660 660
Email: [email protected]

13. Adherence to Google Ads User Consent Policy

In alignment with Google Ads' user consent directives, we remain compliant. You can modify your cookie and tracking preferences at any time by accessing our cookie settings.